Вакансія: Account Manager (Remote, Outbound) (в Донецьк)

Загальна інформація про вакансію

<p><strong>Company:</strong></p> <ul><li>Aqualife USA: Industry-leading water softener company in New York (USA).</li></ul> <ul><li>Website: aqualifeusa.com</li></ul> <p><strong>Location:</strong></p> <ul><li>* Remote: Work from anywhere with a stable internet connection!</li></ul> <p><strong>Salary &amp; Benefits:</strong></p> <ul><li>Competitive Salary: 25−40k UAH (negotiable) with opportunities for growth based on performance.</li><li>Currency Advantage: Your salary is linked to the USD, offering potential increases with currency fluctuations.</li></ul> <p><strong>Benefits</strong>:</p> <ul><li>Bonus Potential: Earn additional income based on performance (details provided during interview).</li><li>Career Development: Invest in your future with training and growth opportunities.</li></ul> <p><strong>Job Summary:</strong></p> <ul><li>Join our team as a remote Account Manager and play a vital role in supporting our valued customers.</li><li>You’ll be responsible for scheduling annual maintenance appointments for water softeners and providing exceptional customer service.</li></ul> <p><strong>Responsibilities:</strong></p> <ul><li>Customer Focus:</li><li>Deliver exceptional service through phone calls.</li><li>Actively listen to customer concerns and offer solutions.</li><li>Research and troubleshoot technical issues.</li><li>Maintain accurate customer records and document interactions.</li><li>Escalate complex issues to the appropriate team.</li><li>Technical Knowledge: Stay up-to-date on Aqualife USA products, services, and promotions.</li><li>Communication &amp; Collaboration:</li><li>Proven English (B2+) and Russian (Native, C1) proficiency.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and collaborate effectively within a team.</li></ul> <p><strong>Qualifications</strong>: </p> <ul><li>Previous experience in a call center or administrative role is a plus, but not required.</li></ul> <p><strong>Skills:</strong></p> <ul><li>Solutions-oriented approach with strong initiative.</li><li>Excellent organizational skills and time management abilities.</li><li>Ability to work remotely and manage your own schedule.</li><li>Willingness to work evening/night hours.</li><li>Resilient and adaptable with a problem-solving mindset.</li></ul> <p><strong>Why Join Aqualife USA?</strong></p> <ul><li>Remote Work: Enjoy the flexibility and convenience of working from home.</li><li>Growth Opportunities: Invest in your career with a company committed to employee development.</li><li>Competitive Compensation: Earn a competitive salary with the potential for bonuses and growth.</li><li>Supportive Team: Be part of a collaborative and supportive work environment.</li></ul> <p><strong>Ready to Join Our Team?</strong></p> <p>Apply now and take the first step towards a rewarding career with Aqualife USA!</p>